Training & Support

Keep Up-To-Date & Get World-Class Support

How do you stay in touch with industry advances? How do you learn about structural changes in new vehicles? With each new model year come new challenges. Chief Training’s goal is to enable you to accurately and profitably repair today’s vehicles. Courses are regularly updated to help collision repair professionals keep up with automotive structural changes taking place every year. In fact, Chief offers the most up-to-date structural measuring, analysis, and repair training in the world.


Register for Classes

Use this area to sign up for classes.

E-Access Technical Support

Benefits of Training

32,000 Technicians and 22,000 Estimators and Appraisers Know!

Chief Automotive Technologies is dedicated to making our vehicles, and our roads, safer for everyone. Every effort is made to insure that the education of collision repair technicians and all those involved in the repair of collision damaged vehicles are educated with the most up-to-date information available.

Understanding the complex structure of today’s vehicles is the key to the future of the collision repair industry.


Register for Classes

Use this area to sign up for classes.


Meet the friendly faces who’ll be teaching 


Course Descriptions

We have courses that will help anyone at any stage of their career including:

  • Heavy Duty Truck Collision Repair
  • Welding Technologies For The Appraiser
  • Chief’s Joining Technologies Course
  • ADA Course (Aluminum Damage Analysis and Repair Technology)
  • Structural Damage Analysis
  • Advanced Frame Analysis
  • Advanced Steering & Suspension Analysis
  • Designed Based Repair
  • Computerized Measuring Training
  • Full Frame Analysis & Repair Planning
  • Unitized Body Analysis & Repair Planning


You have our entire company at your fingertips!

Chief customer support includes more than just answering questions about our products. It offers you online manuals and tech literature available for download at any time. Register your product in this area or get product keys and complete the process of renewing your software, when you’re ready.

With e-access you have a powerful resource online.
Resolve Issues In A Fraction Of The Time – So You Can Get Back To Work!
What Will E-Access Do For You?

  • Allows your Chief tech support expert to walk technicians through problems
  • Debug a program
  • Demonstrate a solution or new process to increase productivity
  • Resolve most issues in half the time
  • Improve the quality of repairs
  • Get vehicle specs online, updated daily – no more CDs or phone calls looking for missing vehicle specs

E-Access Technical Support



We have all of our product manuals online here.

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Chief’s goal is to be the leader in the worldwide collision repair training by satisfying the needs of our students and industry with quality products and services at a fair price. At Chief Automotive Technologies® our goal is to DO IT RIGHT THE FIRST TIME. We are committed to high quality standards, customer satisfaction, and continuous improvement in all training activities. At Chief, we actively involve our employees, industry experts, and customer partners in planning, implementing, and maintaining the best possible training processes.

Unlike some other industry training programs, these courses require a great deal of thought and present new information. I, of course, take everything I learn back to my students so they have useful, real-world knowledge.

Randolph McGinty

(UTI) instructor , Universal Technical Institute

Meet the friendly faces who’ll be teaching you!

More and more customers and insurance companies are requiring the use of computerized measuring as part of the repair process. And Chief’s measuring tools are far and away from the most sophisticated, yet simple to learn and operate system available in the industry today. Our measuring systems provide fast and easy setup with full-color, reports on the exact condition of the vehicle’s frame before, during and after repairs have been made for indisputable evidence of damage severity and repair quality.

Ken Boylan

Ken currently has both domestic and international training responsibilities for VSG that include curriculum and staff development, OEM, Insurance and Industry relationships. He started with Chief originally in 1986 as an instructor in Anaheim, Ca. where still resides. Ken has also worked as an ICAR instructor and consultant for over 20 years and has twice received the Instructor of the Year Award. Ken believes that education is all about being excited about something and seeing passion and enthusiasm helps push the educational message and the Chief repair philosophy.

Ken Soupene

Ken brings vast experience and skill to the Education of the Student with over 40 years in the Collision Repair Industry. He is well known in the Industry for his Integrity and Professional Knowledge. Having witnessed Vehicle Manufactures constant change between Full Frame and Unibody and Advanced Frame material; He understands the need for current Information and Training for the Collision Repair Professional. Which, he delivers to the Student in a concise easy to understand manor.

Ken endeavors to give each student as much as he can of his knowledge honed from working as a Frame Technician and Front end alignment specialist in his Dads Frame and Alignment Shop and worked for several years as Frame, Body & Paint Technician before starting his career with Chief in mid 1980’s. Since, joining Chief he’s traveled the world and Trained Students in close to 20 Countries. Ken has spent over 20 years involved with “Skills USA” organization in the National Contests as a Structural Analysis Segment Leader and Committee member. He is a member of his local “I-CAR” Committee.

Sal Polizzi

Sal resides in Lancaster, Pennsylvania with his family. He attended Thaddeus Stevens Technical College for collision repair and refinishing. During the time he worked at a Lincoln Mercury dealership in Lancaster where he did everything from sweeping up the shop, servicing the paint booths, shuttling customers home in the courtesy van and helping the paint and body technicians. Sal worked at several different shops over the years where he gained valuable experience. Sal attending his first Chief class in 2000. He was an instructor at a four-year comprehensive high school in Harrisburg, Pennsylvania for ten years. Before coming to Chief, he was a production manager at a dealership in Harrisburg, Pa.


Sal has been with Chief since January and enjoy working with and teaching collision professionals throughout the country.

Ruben Castorena

Ruben joined Chief in October 2010 as a Research and Specification Technician in our Irvine, CA Measuring and Specification Center. Ruben was a valued member of our measuring and specification team and was promoted to Research and Specification Center supervisor in 2013. In July 2014, Ruben was promoted to Collision Training Facilitator were he joined the new team of Chief trainers who are extremely talented and knowledgeable automotive enthusiast. Prior to joining VSG, Ruben worked for Bristol Insurance for 12 years. Ruben worked in a variety of departments within the insurance company and was an automotive damage appraiser for 6 years. Ruben entered the Body Shop Managers program at Cerritos Community College in 2001. Ruben is I-CAR Platinum certified. Ruben also served in the U.S. Army Reserved as a Civil Affairs Specialist and Intelligence Analyst for 8 years.

Jeff Mathews

Jeff is based in Madison, IN and has been a Product Consultant, Customer Service Supervisor and trainer for Rotary Lift products for approximately 12 years. Jeff joined Chief Automotive Technologies and has been a valued Technical Consultant team member (Tech Support) since 2011. Jeff has also been a Technical Trainer for Chief Automotive, training distributors in how to properly repair and trouble shoot equipment. Jeff has a back ground where he grew up around the collision repair community.

Len Gray

Len Joined the Chief team In 1995 with 15 years as a body tech and body shop manager. Len became an I-car instructor in early 1990s. He has always strived to understand both the body shop and insurance sides of the business. Len worked for property damage appraisers for 6 years, serves on many industry advisory committees. He was also body shop Manager Beaumont Freight Liner.
“I have seen the many transitions or industry has gone through and I am excited with the new things happening now.” Says Len. We’re happy he’s on our team and willing to teach your team!

Gary Dreisbach

Gary is a veteran to the auto collision industry of over 40 years. He had been employed as a collision technician for over 20 years and worked as a shop manager. He has been affiliated with Chief Automotive since 1998 as a Training Facilitator. He has a passion for helping others on proper structural repair techniques and collision repair in general.  Gary believes that you can only fix what you know. There is only one way to repair vehicles and that is the right way the first time.
Gary is a certified Master Chief Instructor, I-Car Steel and Aluminum Instructor, AWS Certified Welder and an experienced Shop Management Consultant.

How to buy Chief.

All of our products are sold through a network of qualified and knowledgeable distributors.
Find your local dealer for help with pricing, installing, servicing and training on all of our equipment.